Change is the only constant in life.

The retail industry has undergone a significant transformation in the past decade and continues to evolve quickly. In the spirit of inspiring our sector to continuously adapt we’ve designed our annual conference around Mindset, Culture, Innovation, and Leadership, the fundamentals that can help us drive change in our ever-changing environments. Our panel of speakers will, through their words and wisdom, help us stride forward in truly shaping the future of retail.

Harry Harpur will help us understand how Mindset and Culture are key to making change possible. William Higham who warned the drinks industry about the New Sobriety and foretold of the conscious consumer will talk about the impact of emerging trends.

Helping us understand the importance of building our innovation capability we have invited expert Dr Kelly Clarke and envisioning us on place-making and shaping the customer experience we will hear from John McHugh of CBRE.

For environmental context we will hear from Economics and Business Editor for BBC NI, John Campbell as well as Matthew Drinkwater, Head of the Fashion Innovation Agency at London College of Fashion whose work creates a vision of the future that incorporates wearable technologies, AR, VR, robotics and IoT.

Finally, our keynote speaker Ken Hughes will be weighing in with his world leading expertise in consumer and shopper behavior. This inspirational line-up of speakers will join us to celebrate 30 years of NIRSC, we hope you can too.



  • 09:00 - 10:00
    Registration, Tea, Coffee & Networking
  • 10:00 - 10:15
    Introductions from Conference Facilitator and NIRSC Chair
  • 10:15 - 10:30
    Economic & Business Predictions – John Campbell
  • 10:30 - 11:15
    Place Shaping – John McHugh
  • 11:15 - 11:45
    Tea, Coffee & Networking
  • 11:45 - 12:30
    Innovation – Dr Kelly Clark
  • 12:30 - 13:15
    Futurologist – William Higham
  • 13:15 - 14:15
    Lunch & Networking
  • 14:15 - 15:00
    Leadership – Harry Harpur
  • 15:00 - 15:45
    Future of Fashion – Matthew Drinkwater
  • 15:45 - 16:00
    Retail vs Etail – Mark Robinson
  • 16:00 - 16:30
    Tea, Coffee & Networking
  • 16:30 - 17:30
    Keynote Speaker – Ken Hughes
  • 17:30 - 19:00
    Pre-Dinner Drinks & Networking
  • 19:00 - 22:00

Venue Titanic Suite, Titanic Belfast

Main Sponsor


Upon purchasing your ticket, just bring your confirmation email to event registration on the day. Ticket price includes free-parking within Titanic. A prepaid car park card will be provided at registration.

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